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Editorials Archive

Who Needs a Network Administration contract?

This is the single most asked question. Unfortunately, there are no simple answers. Every business has its own needs when it comes to computer networks. There ARE a few questions that you can ask about your organization. The answers to these questions can help you come to a decision.

  1. Does my network ever have problems that my staff can't fix?
  2. Is my network necessary to my business making money?
  3. When a problem occurs does my company lose money while it's fixed?
  4. Can I afford to hire a full time IS person to maintain my network?
  5. Would it be worth my time and money to invest in preventative maintenance?
  6. Could your company survive if you lost all your network data forever?

These 6 simple questions can spell out your answer. Like most technology, computer networks are a complicated tool, to work at their peak efficiency they need to be maintained. Many companies adopt the "It works so why worry about it" philosophy. This means that after the installation, their computer network is never touched again, until it breaks. Unfortunately, sometimes that's too late. Computer companies regularly get calls from panicked business owners whose networks have just crashed. After diagnosing the problem, sometimes the data is unrecoverable. Unrecoverable data is just that, UNRECOVERABLE. Regardless of how much money companies are willing to pay they are never going to get their financial, customer, or inventory information back, ever. Starting from scratch is a terrifying prospect.

In today's technical marketplace, trained IS professionals are out of reach for most small to mid size companies. These companies are flying without a net. Can you afford this gamble?

The choices open to these companies are simple:

  • Let the employee that "Knows about computers" do the work.
  • Hire a full time IS Professional to maintain your system.
  • Call for emergency service when your system is down and schedule a repair.
  • Don't do anything and maybe the problem will go away by itself.
  • Contract with an established computer company to BE your IS professional.

By contracting with a service company you are essentially hiring a team of fully certified IS Professionals to maintain your network. Like a full time employee, this company will become a proactive part of your network system. PROACTIVE is the key. 99% of fatal network errors could be easily avoided if caught and treated early. Calling a company to fix your problem may get you back up and running today, but what about tomorrow? Be sure that your company of choice staffs multiple, certified engineers and technicians. Hiring a company that sends a high school senior who "Knows about computers" is a tremendous waste of your company's money. Go with a company who is certified with the Developer of your network software and workstation operating system. Don't settle for anything less than an MCSE or CNE certified engineer.

Your company's data is a valuable commodity that should be protected. Professional advanced system planning is the key to a smoothly running system with plenty of room for growth.

 

 

 

 

 

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