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Customer Contact Information

In order to provide you with outstanding customer service, please adhere to the following contact chart when calling PCSI. Please do not attempt to contact our Engineers directly as they are in the field and are unable to respond to voice mail inquiries. When requesting service, please have your server login ID and password readily available. Thank you for allowing us to serve you!

Direct all inquiries for the following topics to the team member listed:
Dial 800-682-5168 - Toll free

Topic:		Contact:
Technical Service & Support		Jonathan Sneedse x106
	Includes: All service & support needs Dispatching & scheduling needs Requests for Sales Quotations Returns, warranties & RMA's
Operations		George Stout, Jr, x103
	Includes: Contract & Plan inquiries Invoice inquiries Credit Application inquiries Service Report inquiries
Product Shipments
	Includes: Shipping & delivery inquiries Drop shipment tracking Freight charge inquiries

If you have any other inquiries or need further assistance, please contact:

Jonathan M. Sneedse, VP of Sales, x106         jsneedse@pcsi-usa.com
George Stout, Jr, Operations Manager, x103         gstoutjr@pcsi-usa.com

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