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Internet Telephony
Contact Info: |
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| Customer Name Contact Name Contact Address Contact Address Phone: (xxx) xxx-xxxx Fax: (xxx) xxx-xxxx |
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Current customer requirements are: v Installation of the NBX phone system in the Cranbury, NJ office. v Installation and configuration of the Phones. v Administration training for the designated customer's employee. Installation of the NBX in the NY office when customer is ready |
Customer has requested Princeton Computer Support, Inc install and configure all hardware and software required for a NBX 100 Business Communication System. PCSI will provide the basic installation required for all NBX systems and includes the installation of 20 NBX Phones. PCSI will also configure 20 soft phones as needed.
PCSI will design a pre-installation plan for customer’s Sites and configure the original dial plan. PCSI is responsible only for the NBX Installation and any network connectivity issues are the responsibility of the customer.
PCSI will do the following work for the amount stated on the quote:
1. Install the NBX Chassis.
2. Install the NBX Call Processor.
3. Install the NBX in the analog configuration.
4. Install the NBX phones.
5. Configure the Preliminary Dial Plan.
6. Configure the NBX Phones.
7. Test the Call Processor and the NBX Phones.
8. Configure Outlook XP to receive Voicemail messages.
9. Train the customer's Designated administrator in the basic administration of the NBX.
Customer Requirements:
All assumptions MUST be correct to validate this
scope of work. If any information listed below is inaccurate, contact
Princeton Computer Support immediately. Any inaccuracies will result in
increased labor charges.
Customer Instructions:
Please carefully review this document. The dispatched technician will
ONLY be authorized to perform work that is specifically listed in the
above scope of work. Any additional work will need to be scheduled as
a future service call. The customer is responsible for having access to
all software currently installed on their PC's. Failure to have CD's for
Floppies can significantly increase the time spent onsite and could make
completing the service call impossible. The customer should have access
to all required hardware prior to the install date.
| Current PCSI Time and Material Labor Rates during business
hours: |
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| - Onsite Network Service (Labor-Network) | $xxx.xx/Hour | ||
| - Onsite System Repair work (Labor-Onsite) | $xxx.xx/Hour | ||
| - Depot Repair Rate (Labor-Depot) | $xxx.xx/Hour | ||
| - Network Phone Support (Labor-NetworkPhone) (15Min Increments) |
$xxx.xx/Hour | ||
| - Travel is billed one way at current rate. | |||
| - All work-performed onsite is taxable in the States of NJ & NY. | |||
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- Overtime rates apply outside of business hours |
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| - Business Hours are Monday-Friday 8:00am to 6:00pm (excluding holidays). | |||
To accept this scope of work, please sign & date below where indicated.
Fax the Scope of work document to (609) 520-0774. To ensure quick response
time, after faxing please call (609) 520-0770x107 and speak to the PCSI
dispatcher. Reference the above scope of work number and ask
to schedule a service call. At the completion of this scope of work you
will be asked to sign as to its completion. No additional service call
can begin until this scope of work is complete. Please keep original at
your location. The onsite technician will pick it up. At the completion
of the scope of work, a copy will be attached to your invoice.
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By signing below you are agreeing to the terms and conditions listed in the scope of work above. No changes or additions to the scope of work will be accepted after the date that appears below. Additional work MUST be scheduled as a separate service call.
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Customer Signature Section (Signing this Section Schedules the
Scope of Work):
___________________________________ ___________________________
Signature of Company Representative
Date
___________________________________ ___________________________
Print Name
Print Title
Completion Section:
By Signing below you are acknowledging that all work listed in the scope
of work section has been completed to your satisfaction. Any additional
work required will be billed as a separate scope of work at prevailing
PCSI rate.
___________________________________ ____________________________
Signature of Company Representative Date
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