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Please note that your
Plan may be utilized to serve a full array of I/T services including:
- Printer repair
- Certain cabling services
- Software downloads and
upgrades
- Application software
checkup and updates
- Backup updates and
maintenance
- Anti-virus updates
- Network security updates
- Mail system checkup and
optimization
- Administrative and user
training
- Disaster recovery planning
- Internet usage monitoring
- Consultation on hardware
and software purchases
- Routine server maintenance
and optimization
- Planning for future network
growth
- Moving workstations
- CIO services
Premier Response Time
for all service.
- A qualified engineer or
technician on-site for repairs.
- Tech log saved on your
network and an exit consultation.
- Discounted rate as compared
to our prevailing rates.
Premier Response Time
includes:
- 4 business hours for return
phone call to record your problem.
- 8 business hours for
emergency service response.
- 16 business hours for
non-emergency service response
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