Please note that your Plan may be utilized to serve a full array of I/T services including:

• Printer repair
• Certain cabling services
• Software downloads and upgrades
• Application software checkup and updates
• Backup updates and maintenance
• Anti-virus updates
• Network security updates
• Mail system checkup and optimization
• Administrative and user training
• Disaster recovery planning
• Internet usage monitoring
• Consultation on hardware and software purchases
• Routine server maintenance and optimization
• Planning for future network growth
• Moving workstations
• CIO services
  

Premier Response Time for all service.

• A qualified engineer or technician on-site for repairs.
• Tech log saved on your network and an exit consultation.
• Discounted rate as compared to our prevailing rates.

Premier Response Time includes:

• 4 business hours for return phone call to record your problem.
• 8 business hours for emergency service response.
• 16 business hours for non-emergency service response